Flagship Offering
The Bridge & Gavel
Conflict Systems Audit™
A 5-week organizational diagnostic that finds what's actually causing your recurring conflict — and gives you a clear plan to address it.
What It Is
Organizations Don't Have Conflict Problems.
They Have Conflict Systems.
Most organizations handle conflict the same way — wait for something to blow up, then deal with it. One grievance at a time. One mediation session at a time. But when the same problems keep coming back, that's not bad luck. That's a system.
The Conflict Systems Audit™ is a research-based diagnostic that looks past the surface dispute and finds what's actually driving your conflict load — the communication gaps, the unclear authority lines, the trust deficits, the policies nobody follows because they don't make sense.
What You Receive
- A full written Conflict Systems Audit Report (15–25 pages)
- BRIDGE Diagnostic™ data summary with visual breakdowns
- Root cause analysis mapped to organizational structure
- Prioritized 30/60/90-day action plan
- Executive briefing presentation (live or recorded)
- Recommended service pathway with cost estimates
- 30-day follow-up check-in call
The Process
Four Phases. Five Weeks.
Grounded in the BRIDGE Method™. Every phase builds on the last.
Discovery & Intake
Week 1
Confidential interviews with leadership and HR. We review your grievance data, EEO records, and existing policies. Not to judge — to understand what's actually happening before we start diagnosing.
Deliverable
Intake Summary Report
Diagnostic Assessment
Weeks 2–3
We run the BRIDGE Conflict Diagnostic™ across departments and an anonymous employee pulse survey. Then we look at how your communication channels, authority lines, and accountability structures are actually set up — because that's usually where the problems live.
Deliverable
BRIDGE Diagnostic Data Report
Systems Analysis
Week 4
This is where we separate what's causing the conflict from what's just a symptom of it. We use IBR and Transformative Mediation frameworks to map the root causes — including power dynamics and trust gaps that most organizations never name out loud.
Deliverable
Conflict Systems Map
Findings & Recommendations
Week 5
We present findings directly to your executive team. You get a prioritized action plan with 30/60/90-day milestones and a clear recommendation for what to do next — whether that's mediation, coaching, training, or something else entirely.
Deliverable
Executive Findings Briefing + Action Plan
Who It's For
If Any of This Sounds Familiar, This Is for You
Federal Agencies
EEO complaint spikes, FAIR Systems™ compliance failures, or a leadership team that's stopped trusting each other. You need to understand what's driving it before you can fix it.
Corporate HR Teams
High turnover, recurring grievances, or a post-merger culture that never actually merged. HR has tried. It hasn't worked. Something deeper is going on.
Nonprofits & Mission-Driven Orgs
Boards, executive teams, or program staff navigating authority conflicts, founder transitions, or the tension that comes when people disagree about what the mission actually means.
Transparent Pricing
Priced by Size. No Surprises.
Every tier includes a full written report, an executive briefing, and a 30-day follow-up call. Larger organizations get more interviews and deeper analysis. The price reflects the scope — not the urgency.
Micro
1–25 employees
$895
- Written Conflict Systems Report
- BRIDGE Diagnostic™ Data Summary
- Root Cause Analysis
- 90-Day Action Plan
- Survey only
- 1-hr debrief
Small
26–75 employees
$1,495
- Written Conflict Systems Report
- BRIDGE Diagnostic™ Data Summary
- Root Cause Analysis
- 90-Day Action Plan
- Up to 5 interviews
- 90-min debrief
Mid-Size
76–200 employees
$2,495
- Written Conflict Systems Report
- BRIDGE Diagnostic™ Data Summary
- Root Cause Analysis
- 90-Day Action Plan
- Up to 10 interviews
- 2-hr debrief + 30-day check-in
Enterprise
201–500 employees
$3,995
- Written Conflict Systems Report
- BRIDGE Diagnostic™ Data Summary
- Root Cause Analysis
- 90-Day Action Plan
- Focus groups + interviews
- Executive briefing + 60-day follow-up
Federal / Large
500+ employees
Custom
- Written Conflict Systems Report
- BRIDGE Diagnostic™ Data Summary
- Root Cause Analysis
- 90-Day Action Plan
- Scope-based
- Full engagement
Federal agencies may qualify for GSA schedule pricing. Nonprofit discounts are available — just ask.
Is the Audit Worth It?
The Math Is Simple
A single unresolved EEO complaint runs $50,000–$300,000 when you add up legal fees, lost productivity, and turnover. The Micro Audit at $895 is less than 0.3% of that. The math isn't complicated.
$50K–$300K
Cost of one unresolved EEO complaint
Source: EEOC, 2023
The Micro Audit is $895. That's 0.3% of the low end of that range.
2.8 hrs/week
Time each employee spends on conflict
Source: CPP Global, 2008
For a 50-person team, that's 140 hours of lost productivity. Every week.
85%
Of employees experience workplace conflict
Source: CPP Global, 2008
Most of it is invisible — until it becomes a grievance, an investigation, or a resignation.
"You're not buying a diagnostic. You're buying the ability to act before the crisis."
— Anone Hubbard, Founder, Bridge & Gavel ADR LLC™
Common Questions
FAQ
Get Started
Request Your Audit
Send us a note. We'll schedule a 30-minute scoping call within 2 business days.
Not sure if an audit is right for you?
Start with a free 30-minute discovery call. We'll help you determine whether a full audit or a targeted service is the right fit.
Schedule a Free Discovery Call